Themed Tracks

Improve Quality * Maximize Efficiencies * Advance Patient-Centric Care

The Provider Transformation Track at WHCC19 convenes senior executives from hospitals, health systems, integrated delivery networks, medical groups, post-acute organizations, and others focused on maximizing efficiency and improving quality while the industry transitions to value-based payment and population health management. The Provider Transformation Track offers perspective on business strategy and market conditions in an environment increasingly characterized by alliances, collaboration, and consolidation.

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Why Attend?

1. Assess the real vs. potential impact of "disrupters" and innovate to ensure a future role for hospitals and health systems
2. Explore various ways to partner, collaborate, and position your organization for success
3. Navigate the impact of Medicare changes on clinical care and payment

Who Should Attend

Health System, Hospital, and Medical Groups

• Chief Executive Officers
• Chief Operating Officers
• Chief Population Health Officers
• Chief Medical and Nurse Officers
• Chief Clinical and Quality Officers
• Chief Strategy Officers
• Chief Experience Officers
• Chief Innovation Officers

Executive Vice Presidents, Senior Vice Presidents, and Vice Presidents of:

• Patient Safety
• Ambulatory Care
• Patient Engagement
• Quality
• Clinical Care
• Performance
• Finance
• Innovation
• Strategy
• Operations
• Population Health
• Accountable Care
• Clinical Integration
• Care Continuum
• Medical Director
• Medical Affairs

This Track also benefits solutions providers and consultants offering services to the above audience.

Care Redesign* Accountability * Emerging Technologies

The Care Delivery Integration Track at WHCC19 convenes senior executives and clinicians from hospitals, health systems, integrated delivery networks, medical groups, post-acute organizations, and other patient-facing organizations. The Track explores strategies for seamless care coordination to improve the patient journey and experience across diverse health care settings � in clinics, acute and post-acute care, and in the home.

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Why Attend?

1. Transform the clinician-patient relationship, improve workflow, and mitigate burnout with emerging technology
2. Optimize home-based care models to enhance quality outcomes, lower costs, and maximize efficiencies
3. Develop capabilities to look at and manage population spend using analytics

Who Should Attend

Health System, Hospital, and Medical Groups

• Chief Executive Officers
• Chief Operating Officers
• Chief Population Health Officers
• Chief Medical and Nursing Officers
• Chief Clinical and Quality Officers
• Chief Strategy Officers
• Chief Experience Officers
• Chief Innovation Officers

Executive Vice Presidents, Senior Vice Presidents, and Vice Presidents of:

• Clinical Integration
• Care Continuum
• Patient Safety
• Ambulatory Care
• Patient Engagement
• Quality
• Clinical Care
• Performance
• Innovation
• Strategy
• Operations
• Population Health
• Accountable Care
• Medical Affairs

This Track also benefits technology vendors, consultants, and other solutions providers offering services to the above audience.

Realize ROI * Improve Health Outcomes * Leverage Community Partnerships

The Social Determinants of Health Business Strategy Track at WHCC19 convenes leaders from payer, provider, policy, and community-based organizations to discuss how to address the "non-medical" factors impacting a person's health. Explore collaborative strategies that mitigate socioeconomic factors to drive down unnecessary utilization and cost in complex populations and underserved communities.

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Why Attend?

1. Develop a business case: Communicate the ROI and VOI of initiatives that address social determinants of health to your leadership team
2. Proactively identify high-cost, high-needs members who would benefit most from coordinated services
3. Address social isolation and loneliness, housing insecurity, and other factors to improve health outcomes and reduce costs

Who Should Attend

Health Plans and Payers

• Chief Medical and Nurse Officer
• Chief Clinical Officer

Senior leadership with responsibilities in:

• Health Services
• Policy and Government Affairs
• Government Programs
• Medicaid, Medicare, and Duals
• Community Relations
• Behavioral Health
• Complex Populations
• Reimbursement
• Long Term Care/LTSS
• Disability Policy
• Member Services
• Care Management
• Population Health
• Care Coordination
• Quality Improvement
• Care Management

Health System, Hospital, and Provider Group Practice

• Chief Medical and Nurse Officer
• Chief Clinical Officer
• Chief Population Health Officer
  

Senior leadership with responsibilities in:

• Community Health and Integration
• Community Benefits and Engagement
• State and Federal Relations/ Affairs
• Medicaid and Medicare
• Health Policy
• Strategy
• Long Term Care/LTSS
• Care Coordination
• Behavioral Health
• Medical Services
• Population Health
• Care Management

State and Federal Government

• Medicaid Directors
• Program Directors
• Policy Advisors
• Compliance
• Analysts
• Payment Reform
• Health Services

This Track also benefits data analytics and population health management vendors, consultants, and other solutions providers offering services to the above audience.

Leverage Public and Private Data * Implement Analytics * Deploy Disease Mapping

The Social Determinants of Health Tech Track at WHCC19 convenes health care leaders from payer, provider, policy, and community-based organizations to discuss how to integrate and leverage public and private data sets to gain a holistic view of a person and better address the "non-medical" factors impacting a person's health. Attendees gain insight into how to implement and harness emerging technologies to eliminate socioeconomic disparities in health and improve outcomes.

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Why Attend?

1. Discuss how to move toward industry-wide evidence around ROI with standardized metrics and interoperable tools
2. Leverage neighborhood-level data to engage consumers and meaningfully change behavior
3. Share data across organizations to deliver the right care at the right time

Who Should Attend

Health Plans and Payers

• Chief Medical and Nurse Officer
• Chief Clinical Officer

Senior leadership with responsibilities in:

• Health Services
• Policy and Government Affairs
• Government Programs
• Medicaid, Medicare, and Duals
• Community Relations
• Behavioral Health
• Complex Populations
• Reimbursement
• Long Term Care/LTSS
• Disability Policy
• Member Services
• Care Management
• Population Health
• Care Coordination
• Quality Improvement
• Care Management

Health System, Hospital, and Provider Group Practice

• Chief Medical and Nurse Officer
• Chief Clinical Officer
• Chief Population Health Officer
  

Senior leadership with responsibilities in:

• Community Health and Integration
• Community Benefits and Engagement
• State and Federal Relations/ Affairs
• Medicaid and Medicare
• Health Policy
• Strategy
• Long Term Care/LTSS
• Care Coordination
• Behavioral Health
• Medical Services
• Population Health
• Care Management

State and Federal Government

• Medicaid Directors
• Program Directors
• Policy Advisors
• Compliance
• Analysts
• Payment Reform
• Health Services

This Track also benefits consultants, technology and data companies, and other solutions providers serving the above audience.

Value from Data * Cybersecurity * Useable Tech

The CIO & CTO Strategy Track at WHCC19 brings together policymakers, technology leaders, and health plan and health system professionals supporting enterprise decisions around information technology and management, systems, data, and cybersecurity. Attendees discuss the platform must-haves to truly shift from FFS to value-based care, how policy shapes data use, how to filter out the technologies that actually align with your workflow, and much more.

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Why Attend?

1. Discuss the platform must-haves to truly shift from FFS to value-based care
2. Address cybersecurity at the PC level: think beyond education and enterprise security
3. Explore how to filter out useful technologies and avoid tech for tech’s sake
4. Generate real value from data

Who Should Attend

Information and technology leaders in health care from payer and care delivery organizations including hospitals, health systems, medical groups, and physician practices, including:

• Chief Information Officer
• Chief Innovation Officer
• Chief Technology Officer
• Chief Operating Officer
• Chief Information Security Officer
• Chief Strategy Officer
• Chief Transformation Officer

And Senior-level Professionals with responsibilities in:

• Information Technology
• Operations
• Systems
• Cybersecurity
• Information Security
• Business Systems Analyst
• Informatics
• Business Intelligence

This Track also benefits consultants, enterprise software, and technology vendors, and others serving the above audience.

Lower TCoC * Enhance Quality * Embrace Integrated Approaches

The Medicaid and Health Policy Track at WHCC19 convenes strategists and business leaders from health plans, provider organizations, and government organizations to discuss how to navigate evolving policy and move toward high-quality, financially-sustainable programs in the Medicaid, Medicare, and Duals markets.

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Why Attend?

1. Explore the Medicaid ACO model as a means to improve quality and lower TCoC
2. Leverage multi-stakeholder, novel solutions to address rising prescription drug costs
3. Assess the impact of integrated models that support SUD screening and treatment in primary care

Who Should Attend

Health Plans and Payers
Senior leadership with responsibilities in:

• State and Federal Affairs/Relations
• Policy and Government Affairs
• Medicaid, Medicare and Duals
• Reimbursement
• Long Term Care/LTSS
• Government Programs
• Disability Policy
• Behavioral Health
• Member Services
• Care Management

Health System, Hospital and Provider Group Practice
Senior leadership with responsibilities in:

• Government and Federal Relations/ Affairs
• Medicaid and Medicare
• Policy
• Duals
• Long Term Care
• Government Programs
• State Programs
• Care Coordination
• Behavioral Health

Government

• Medicaid Directors
• Program Directors
• Policy Advisors
• Compliance
• Analysts
• Payment Reform
• Health Services

Life Sciences

• Policy
• Reimbursement
• Managed Care
• Government Accounts
• National Accounts

This Track also behavioral health solutions providers, consultants, and others offering services to the above audience.

Innovation * Machine Learning * AI-Powered Tools

The Population Health Analytics Track at WHCC19 convenes payer, provider, and technology executives to discuss how to optimize technology and analytics in a population health approach, with the ultimate goal of improving quality and reducing cost in health care. Attendees gain insight from leading organizations that are leveraging technology tools to forecast and analyze their populations� most pressing needs to deliver the right care at the right time in the right setting.

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Why Attend?

1. Develop a comprehensive plan to prioritize and deploy population health initiatives in a measured and measurable way
2. Refine care pathways and reduce clinical variation in physician practice
3. Prioritize and evaluate ML and AI projects to measure and ensure value for clinicians and consumers

Who Should Attend

Health Plans, Hospitals, Health Systems, Medical Groups, and Government Organizations

• Chief Clinical Informatics Officer
• Chief Medical Information Officer
• Chief Population Health Officer
• Chief Analytics Officer
• Chief Data Officer
• Chief Medical Informatics Officer
• Chief Nursing Informatics Officer
• Chief Health Information Officer

Senior Vice Presidents, Vice Presidents, Directors, and Managers of:

• Population Health Management
• Data Analytics
• Data Science
• Data Warehousing
• Medical Informatics
• Clinical Informatics
• Informatics Strategy
• Predictive Analytics
• Emerging Technologies
• Clinical Intelligence

This Track also benefits data analytics and population health management vendors, consultants, and other solutions providers offering services to the above audience

Value-Based Partnerships * High-Performance Networks * Contract Innovation

The Employer-Health System Direct Contracting Track at WHCC19 brings together HR and Benefits professionals from public and private sector employer organizations, executives involved in direct-to-employer contracting from health systems and plans, brokers, and TPAs. Explore efficient implementation of value-based direct contracts, employer-provider partnership models, innovations in CoE and ACO arrangements, contract negotiation strategies, and novel approaches to bend the cost curve while improving outcomes and access to quality care.

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Why Attend?

1. Move toward high-performance health care: Identify the right provider partner to minimize care inappropriateness
2. Integrate CoEs and ACOs to minimize pharmacy spend and treat high-cost medical conditions including musculoskeletal, orthopedic, cardiac, and cancer
3. Understand the nuances of direct contracting for small- and middle-market employers: Leverage captives to contain costs

Who Should Attend

From Public and Private Sector Employers:

• Chief HR Officer
• Chief Financial Officer
• Chief Medical Officer
• Medical Director

Vice Presidents, Directors, and Managers of

• HR
• Benefits
• Healthcare
• Risk Management

From Hospitals and Health Systems:

• Chief Medical Officer
• Chief Financial Officer

Vice Presidents, Directors, and Managers of:

• Employer Solutions
• Employer Accounts
• Employer Healthcare Services
• ACO Programs
• Value-Based Care
• Contract Development
• Business Development
• Managed Care

From Health Plans:
Vice Presidents, Directors, and Managers of:

• Employer Solutions
• Provider Relations
• Network and Contract Solutions
• National Accounts

Brokers
TPAs

This Track also benefits solutions providers and consultants offering direct contracting services to the above audience.

System Leadership * Interdisciplinary Teams * Workflow Optimization

The Front Line Leadership Track at WHCC19 convenes patient-facing health care workers who aspire to transition from a clinical to an administrative leadership role. Attendees hear perspective from clinicians who completed or are in the midst of this transition. Discuss how to set high-potential, mid-level clinicians up for success. Explore how clinical thinking and skill sets must evolve, what supports ease the journey, likely challenges, and how to lead well in an interdisciplinary team.

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Why Attend?

1. Hear first-hand about bumps and bruises in transitioning from clinical to system leadership roles
2. Gain new perspective on how to lead inclusively and promote diversity on your teams
3. Develop innovative leadership and workforce strategies to support interdisciplinary teams and their leaders

Who Should Attend

Clinicians from Acute and Post-Acute Hospitals, Health Systems, and other Provider Groups including:

Nurses
Physicians
Social Workers
Home Health Workers
Community Health Workers
Pharmacists
Behavioral Workers and Therapists
Mental Health Counselors
Physical Therapists
Psychologist

This Track also benefits leadership training, communications, career coaching, credentialing organizations, consultants, and other thought leaders providing solutions to the above audience.

Clinic Optimization * Tech Innovations * Holistic Well-Being

The Worksite Clinics Track at WHCC19 convenes HR, Benefits, and Wellness professionals from private and public sector employer organizations and health systems involved in worksite health management. Explore strategies to improve clinic ROI and VOI while improving outcomes and reducing costs. Gain perspective on how organizations measure clinic performance, learn about innovations in on-site and near-site health centers, and discuss best practices to integrate technology within clinics to deliver quality care.

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Why Attend?

1. Move away from traditional worksite clinics and launch holistic workplace health centers that meet individual health needs and improve outcomes
2. Adopt a virtual strategy within your worksite clinic to ensure 24x7 access to care
3. Optimize care delivery and maximize clinic ROI: Leverage data to connect employees to the right specialist and eliminate unnecessary procedures

Who Should Attend

From Private and Public Sector Employers

• Chief HR Officer
• Chief Medical Officer
• SVPs, VPs, Directors, and Managers of:
• Human Resources
• Benefits
• Wellness
• Occupational Health
• Worksite Health and Safety
• Wellness Specialist
• Medical Director
• Occupational Nurse Practitioner
• Occupational Therapist

From Hospitals and Health Systems:

• Chief HR Officer
• Chief Medical Officer
• SVPs, VPs, Directors, and Managers of:
• HR
• Wellness
• National Accounts
• Employer Health Services
• Operations
• Member Services
• Sales
• Business Development
• Medical Director

This track also benefits TPAs, brokers, on-site clinic operators, and consultants providing services to the above audience.

Price Transparency * Data Integration * Novel Benefit Plan Design

The Self-Insurance Strategy Track at WHCC19 convenes private and public sector employers, TPAs, brokers, and benefits advisers to discuss value-based self-insurance efforts that lower costs and improve employee health. Attendees gain strategies to strengthen employer-TPA partnerships, redesign benefit plans to meet employee needs, and increase price transparency.

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Why Attend?

1. Strengthen employer-TPA-provider partnerships to drive value-based arrangements and minimize waste
2. Tailor benefit plans based on real-time data: Adopt an integrated approach to analyze health information
3. Understand the nuances of Reference-Based Pricing (RBP): How can employers maximize their bargaining power?

Who Should Attend

From Private and Public Sector Employers

• Chief HR Officer
• Chief Financial Officer
• SVPs, VPs, Directors, and Managers of:
• Human Resources
• Benefits
• Health and Welfare
• Worksite Health and Safety

From Hospitals, Health Systems, and Health Plans:

• Chief HR Officer
• SVPs, VPs, Directors, and Managers of:
• HR
• National Accounts
• Health Services
• Sales
• Business Development
• Operations
• Member Services

• TPAs
• Brokers
• Benefits Consultancies and Agencies
• Consultant
• Principal

This tracks also convenes consultants and solutions providers who specialize in benefit design, data analytics, and wellness program development.

Mindfulness * Resiliency * SUD Management

The Workplace Mental Health Track at WHCC19 convenes a sophisticated group of HR, Benefits, and Wellness professionals from private and public sector employer organizations, with health plans and hospital system executives who are involved in behavioral health solutions. Discuss strategies to effectively address mental health in the workplace. Determine cost-effective and sustainable approaches to launch behavioral health and well-being programs that measurably improve productivity and create healthy populations.

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Why Attend?

1. Remove stigma: Strategize with peers to create a workforce that is mindful of mental health
2. Leverage technology to personalize behavioral health programs and maximize employee engagement
3. Understand the employer�s role in combating SUDs: Partner with payers and providers to identify at-risk individuals and curb opioid misuse

Who Should Attend

From Private and Public Sector Employer Organizations

• Chief HR Officer
• Chief Medical Officer
• Medical Director

SVPs, VPs, Directors, and Managers of:

• HR
• Benefits
• Wellness
• Employee Assistance Programs (EAP)
• Health and Welfare

From Hospital Systems and Health Plans

• Chief Medical Officer
• Chief HR Officer
• Medical Director

SVPs, VPs, Directors, and Managers of:

• HR
• Benefits
• Wellness
• Employee Assistance Programs (EAP)
• Behavioral Health
• National Accounts
• Wellness Solutions
• Network Management
• Care Coordination
• Employer Relations
• Business Development

This Track also convenes solutions providers offering behavioral health technology, mental health program development, and behavioral health coaching services to the above audience.

Innovative Partnerships * Client Engagement * Health Care Value Chain Management

The Benefits Adviser Leadership Track at WHCC19 brings together benefits advisers, TPA, and brokers to brainstorm strategies, shortcuts, and solutions to become a NextGen adviser and deliver measurable results to clients.

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Why Attend?

1. Transform your agency from a status quo brokerage firm to a next gen benefits agency
2. Discuss client engagement and management strategies that deliver ROI and grow your business
3. Explore special concepts and communication styles to effectively communicate with CEOs and CFOs

Who Should Attend

From Employee Benefits Firms

• Owner
• President
• Principal
• Partner
• Adviser
• Consultant

TPA
Broker

This Track also convenes stop loss carriers, RBP, and data analytics solutions providers offering services to the above audience.

Collaboration * Innovation * Value-Based Arrangements

The Health Plan and Payer Transformation Track at WHCC19 convenes health plan executives at the forefront of value-based care. Discuss strategy to move to value, develop mutually-beneficial payer-provider partnerships, and explore investments in technologies that enhance performance.

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Why Attend?

1. Discuss payer efforts to stand out in a value-based environment and control costs
2. Develop sustainable, better payer-provider partnerships: Establish win-win partnership goals that align with member and patient needs
3. Explore realistic innovations that effectively meet consumer needs and streamline care: Outlook on AI and ML

Who Should Attend

From Public and Private Payer Organizations

• Chief Operating Officer
• Chief Strategy Officer
• Chief Medical Officer
• Chief Executive Officer
• Chief Financial Officer
• Chief Innovation Officer
• Medical Director

Executive Vice President, Vice Presidents, Heads, and Directors of:

• Strategy
• Commercial Markets
• Provider Strategy
• Provider Network
• Innovation
• Population Health
• Technology
• Operations
• Business Development

This Track also benefits solutions providers and consultants offering services to the above audience.

Corporate Ventures * Disruption * Policy * Reimbursement

The Innovation & Investments Track at WHCC19 offers leading investors, executives, and entrepreneurs an opportunity to hear about the latest trends and investments redefining care delivery with the potential to transform health care. The Track also illustrates key factors of successful collaborations between innovators and investors from PE, VC, and institutions and showcases novel products and services that have long-term growth potential.

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Why Attend?

1. Gain perspective on how innovation and policy intersect
2. Revitalize your business in an increasingly competitive, value-based world
3. Foster product and service innovation to meet consumer needs
4. Establish strong relationships that fuel health care innovation

Who Should Attend

Innovation and Venture Leaders from Health Plans, Hospitals, and Health Systems
Managing Directors
Executive Directors
Senior Vice Presidents and Vice Presidents of:

• Innovation
• Strategy
• Business Development
• Mergers & Acquisitions
• Strategic Investments

From Accelerators and Incubators
Managing Director
Founder
Board Member

From Start-Ups
Founder
Principal
Entrepreneur

From Venture Funds (VCs, PEs, Angels)
COO
Principal
Founder or Co-Founder
Managing Partner
Partner

Personalized Engagement * Consumer Experience * Digital Tech

The Member Engagement and Retention Track at WHCC19 convenes health plan decision makers involved in building brand loyalty via consumer and member engagement, marketing, and product development. Attendees discuss personalized engagement strategies to increase retention rates and onboard new members, data-centric efforts to measure real-time performance of engagement initiatives, and the role of digital health to influence behavior change and improve outcomes.

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Why Attend?

1. Adopt a retail approach to engage members and build brand loyalty
2. Maximize retention: Leverage data to customize products based on individual needs
3. Design a robust data platform to monitor consumer profiles and make personalized health care decisions

Who Should Attend

From Public and Private Payer Organizations:

• Chief Operating Officer
• Chief Strategy Officer
• Chief Marketing Officer
• Chief Consumer Officer
• Chief Executive Officer
• Chief Experience Officer
• Chief Innovation Officer

Executive Vice President, Vice Presidents, Heads, and Directors of:

• Member Engagement
• Strategy
• Marketing and Sales
• Commercial Markets
• Product Development
• Member Retention
• Medical Director
• Innovation
• Population Health
• Technology
• Operations
• Business Development

This Track also benefits member engagement and data analytics solutions providers and consultants offering services to the above audience.

Professional Development * Gender Equity * Empowerment

The Women Leaders in Health Care Track at WHCC19 brings together mentors and women executives from all sectors to discuss career advancement and professional development strategies. Network and collaborate with peers while learning from their successes and missteps. Professionals engage in thought-provoking conversations on breaking barriers, transformational leadership, and innovative skills required to grow professionally and personally.

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Why Attend?

1. Discuss tools and tips to build confidence and become a transformational leader
2. Design an action plan to convey your worth and get a seat at the table
3. Hear leadership stories on career progression: Embrace change and capitalize on opportunities to move forward

Who Should Attend

Executives and mentors focused on supporting women in their transition to leadership from Health Plan, Hospital and Health System, Government, Life Sciences, Venture Capital, and Employer organizations.� Roles may include:

• C-Suite
• EVPs, SVPs, VPs, Directors, Managers, and Department Heads
• Heads of mentorship programs

This track also benefits organizational development, leadership coaching, and talent management consultations and solutions providers offering services to the above audience.

Strengthen Partnerships * Improve Health Outcomes * Optimize Patient Experience

*This track takes place on Sunday, April 28

The Medical Travel Track at WHCC19 convenes employers, providers, TPAs, benefits advisers, and medical tourism facilitators to discuss cost-efficient and innovative models for outbound and inbound medical travel. Employers explore current trends and practical strategies to launch a robust, high-quality "care abroad" program and address implementation challenges including network development, pricing, and employee resistance. Providers, TPAs, benefits advisers, and insurers discuss approaches to improve international patient programs, collaborate with employers to integrate medical travel into benefit plans, improve patient engagement and experience, and determine how to make medical travel a sustainable service.

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Why Attend?

1. Understand the opportunity in inbound and outbound medical travel markets
2. Discuss step-by-step implementation: Avoid legal issues such as ERISA, evaluate risks and rewards, and determine pricing structure
3. Identify appropriate providers that offer quality care and enhance patient experience: Consider credentialing, site inspections, and concierge support

Who Should Attend

From Private and Public Sector Employer Organizations:
SVPs, VPs, Director, and Managers of:

• HR
• Benefits
• Risk Management
• Health and Welfare

From Hospitals and Health Systems:
SVPs, VPs, Director, and Managers of:

• International Medical Program
• International Patient Programs
• Global Patient Services
• Global Health Care
• Employer Solutions
• International Operations

From Health Plans:
SVPs, VPs, Director, and Managers of:

• Sales
• National Accounts
• Global Network Development
• Provider Networks
• International Business Development
• Partnerships

• Health Minister
• Embassy Health Director
• International Tourism Director
• TPA
• Broker
• Benefits Adviser

This track also convenes medical travel facilitators, administrators, vendors, and solutions providers offering services to the above audience.