Pre-conference Workshops

David A. Shore is a leading authority on innovation and managing change initiatives to gain competitive advantage.  Throughout his career he has worked to combine research, teaching, consulting and writing to build constructive links between theory and practice.

Shore has been on the faculty of Harvard University for more than two decades. He is also Distinguished Professor of Innovation and Change at Tianjin University of Finance and Economics (China) and Adjunct Professor of Organizational Development and Change at the School of Business, University of Monterrey (Mexico).  Shore is a faculty member of The Governance Institute and Executive-in-Residence at Enable East (United Kingdom).  He has held visiting professorships including in Amsterdam, Santiago, and Shanghai and consulted on six continents.  Shore offers executive education seminars and facilitates strategic planning and guided implementation retreats.  He has delivered hundreds of keynote addresses and workshops across multiple industries.

Previously, Shore spent two decades at the Harvard School of Public Health, where he served as associate dean.  He founded and directed the School's flagship programs:  Forces of Change; The Trust Initiative; and the Certificate Program on Launching and Leading Successful Change Initiatives.

He has served on and chaired numerous boards and committees, and currently is a founding member of McKinsey & Company's External Implementation Advisory Board which has a primary focus on operationalizing strategy for transformational change.   He also sits on the Board of Directors of the Marshfield Clinic Health System, as well as several editorial boards.  Among his honors is the Doctorate Fellow from the Academy of Multi-Skills (United Kingdom).  Along with innovation and change, Shore's body of work focuses on creating higher performing organizations including building and rebuilding trust; reimaging and reengineering meetings; and, strategic marketing and branding.

His most recent books include Launching and Leading Successful Change Initiatives in Health Care Organizations: (Jossey-Bass, 2014); Forces of Change:  New Strategies for the Evolving Health Care Marketplace (Jossey-Bass, 2012); and High Stakes:  The Critical Role of Stakeholders in Health Care, with E. Kupferberg (Oxford University Press, 2011).  He has also written a book on trust and edited a second.

Professor Shore has been recognized as a Top Thought Leader in Trust by Trust Across America – Trust Around the World.   He is also a multiple recipient of Harvard's Letter of Commendation for Distinguished Teaching Performance, including in 2017 and 2018; and was chosen to deliver a 2015 and 2016 Harvard Lecture That Lasts (Harvard's version of a TED Talk) and a TEDx Talk. 

Never known to simply :admire the problem," beyond intellectually stimulating, Shore provides executable advice, inspiring leaders and organizations to gain a unique and adaptable competitive advantage.

Dr. Swensen, dedicated to the support of thoughtful leaders who aspire to nurture fulfillment of their staff, is a recognized expert and speaker in the disciplines of leadership and burnout. His work and research show that it is possible to cultivate camaraderie, agency and coherence for high value results.

For three decades he served patients at the Mayo Clinic. As Director for Leadership and Organization Development, he co-led the Professional Burnout Initiative and oversaw the development of 4,100 physicians and 232 key leaders. As Chief Quality Officer, he established the Quality Academy wherein 37,000 colleagues were certified as Fellows during his tenure. As Department Chair, he and his team used their Value Creation System to improve the welfare of both patients and professionals. Dr. Swensen serves as Senior Fellow of the Institute for Healthcare Improvement, where his focus is joy in work. He works as the Leadership Theme Leader for NEJM Catalyst.

A full professor, he was Principal Investigator of two National Institutes of Health grants and has authored two books and 207 articles. He was honored with the Diamond Lifetime Achievement Award, served as the president of two international societies and founded the Big Sky Group. He holds a Masters of Medical Management from Carnegie Mellon University’s Heinz College of Information Systems and Public Policy.

Swensen has been married for 42 years, has two children and has run or cross-country skied 39 marathons.

Alyia Gaskins is the Assistant Director of Networks and Programs/Health at the Center for Community Investment. In this role, she helps communities mobilize land and investment capital to expand access to healthy food, affordable housing, and transit.

Prior to joining CCI, she was a Senior Associate at the National League of Cities, where she helped hundreds of municipalities pass policies to help children grow up healthier and thrive through former First Lady Michelle Obama’s Let’s Move! Cities, Towns, and Counties initiative.

A public health strategist and urban planner, Alyia Gaskins is committed to helping communities create places that promote the physical, social, and economic health of people. Recognized for her creativity and leadership, Alyia was honored as a Next City Vanguard and as one of the Alexandria Chamber of Commerce’s 40 Under 40 honorees. Alyia graduated from Vanderbilt University with a bachelor's degree in medicine, health, and society and earned master’s degrees in public health and urban planning from the University of Pittsburgh and Georgetown University, respectively.

Robin Hacke is Executive Director of the Center for Community Investment (CCI), which is dedicated to overcoming disinvestment and improving opportunity so that everyone has a fair chance to lead a healthy and productive life. Working with cross-sector partnerships, innovative health institutions and local leaders, CCI helps communities unlock the capital they need to become more cohesive, resilient and environmentally sustainable.

CCI, housed at the Lincoln Institute of Land Policy, was incubated during Ms. Hacke’s tenure as a Senior Fellow at The Kresge Foundation. Previously, she served for seven years as Director of Capital Innovation at Living Cities, where she managed capital deployment for the $80 million Integration Initiative and spearheaded creation of the Catalyst Fund. She has served as a Visiting Scholar at the Federal Reserve Bank of San Francisco, a consultant to major foundations and a member of the Steering Committee for the Federal Reserve Bank of Boston’s Working Cities Challenge.

A former venture capitalist and investment banker with more than a decade of community investment experience, Ms. Hacke holds an MBA from Harvard Business School and a BA from Harvard-Radcliffe College. Learn more at www.centerforcommunityinvestment.org.

John Krolicki has been with the UPMC for 11 years. He is currently the Vice President of Facilities and Support Services for UPMC Presbyterian Shadyside and UPMC Children’s Hospital of Pittsburgh. He leads system-wide initiatives and oversees the UPMC Facilities and Engineering Council (Maintenance and Engineering), manages the construction program for UPMC Presbyterian, Shadyside and Children’s Hospitals, and oversees Environmental Services (Housekeeping), and Food and Nutrition Services, which includes 32 hospitals. He also oversees the areas of Environmental Health & Safety (11 hospitals), Energy & Environmental Engineering, and Greening Initiatives. John serves as a Board Member for Junior Achievement of Western Pennsylvania, Wood Street Commons-Pittsburgh, and the Oakland Business Improvement District. He also serves on the UPMC Committee for the Accelerating Investments for Healthy Communities (AIHC) group, a national initiative of the Center for Community Investment.

He has over 30 years of experience and comes to UPMC from the Beaumont Health System in Michigan. John holds a Bachelor of Business Administration from Eastern Michigan University and a Master of Science in Healthcare Administration from Central Michigan University.

John is the National Vice President of Strategy for Community Benefit, Research and Health Policy for Kaiser Permanente. He is responsible for providing leadership in the development and implementation of key strategies to help deliver on Kaiser Permanente’s commitment to improving the health of communities. His focus is to ensure alignment and integration of major priorities and business plans across several functional areas, including care and coverage programs for low income people, partnerships with safety net providers, community health initiatives, environmental stewardship, research, health policy, diversity and international programs.

John has been with Kaiser Permanente for 18 years and has previously been a director in national strategic planning and a management consultant focused on business planning. Prior to Kaiser Permanente, he worked in consulting in health care around issues related to strategy and board governance.

He serves on the Advisory Council for the Association for Community Health Improvement as part of the American Hospital Association, was a Fellow in America’s Health Insurance Plan’s Executive Leadership Program and was named a Diversity MBA Top 100 Under 50 Diverse Executive Leader in 2013. He is a graduate of executive leadership programs at Harvard Business School and the Kellogg School of Management at Northwestern University. John earned a bachelor’s degree in biochemistry from the University of California, San Diego and a master’s in public health from San Diego State University.

Steve Ardire advises numerous AI startups ( co-founder in some) who shapes serendipity to connect and illuminate the dots that matter 'The Merchant of Light'. He leverages deep relationship capital with strong personal brand in AI to shape business strategy, close funding, deliver results and is active speaker at AI events whose fav topic is #AugmentedIntelligence will become #futureofwork. For more see https://www.forcemultipliersteveardire.com/

Melina Padayachy is the founder of Next Curve Global. She is also the author of the Innovator’s Method: Bringing New Ideas To Markets. The Innovator's Method is a model that identifies patterns in how innovators find, develop, commercialize, and scale their ideas. Padayachy aims to bring more predictability in the innovation process. She is also interested in how new technologies create ground breaking products, services and business models.

In the past eight years, Padayachy has worked for a Strategy Consultancy, delivering strategic advice to blue chip companies. She also holds an MSc in Innovation Management and Technology Policy from the University of London.

Timothy Z. Victorella holds a Master Level Degree in Social Work and is a passionate Speaker and leading Authority on Crisis Intervention, Critical Response, and Conflict Resolution. Timothy specializes in deep comprehension of informative narrative response, extensive evaluation, actionable building blocks toward manifesting safety within a crisis, and informative protocol and proper implementation to best support Individuals, Leaders in Business, Health Organizations, Police/Fire and Rescue and Emergency Management Teams. Timothy reveals the key aspects to success utilizing the right support, resources, and tools to compartmentalize and implement these functions toward efficient and professional guidance to achieve high level outcomes and safe informative care during the most critical moments of people’s lives.

Timothy has dedicated his life and career to catapulting people’s lives toward safe passage with a highly effective process to better aid humanity, particularly now in these challenging times ahead. He prides himself on taking a demonstrative look behind the scenes and debunking the myths in trauma informed care and explains stigmatism and its effect worldwide. Timothy is enthusiastic, animated, and a transformative speaker who will alleviate apprehensions. Prepare to embrace a new level of confidence and be open to grasp the new reality that transformation is a manageable outcome.

Timothy’s career extends back to his early years in Emergency Response out in the field within the community. He has worked in Emergency Medicine in Level One Trauma Facilities, Community Crisis Teams, State Mental Health Hospitals, and Psychiatric Stabilization Units and is currently involved with a Psychiatric Crisis Triage Unit which includes being on location to handle Mental Health crisis calls in the greater Providence region in Rhode Island and oversees the State wide Suicide Hotline.

Learn more at timothyvictorella.com

Dr. Bonnie Clipper is the chief clinical officer at Wambi. Bonnie is an expert in the nursing innovation space and was the first vice president of innovation for the American Nurses Association and created the innovation framework that is inspiring 4 million registered nurses to participate in innovation to transform health. Prior to that Bonnie spent more than 20 years in executive nursing roles. She is a top nurse influencer in LinkedIn and speaks internationally on nurse-led innovation and the future of nursing. Dr. Clipper is a Robert Wood Johnson Foundation Executive Nurse Fellow alumna and an ASU/AONE Executive Fellow in Health Innovation Leadership alumna.

She has published on the impact of AI and robots on nursing practice, authored The Nurse’s Guide to Innovation, The Nurse Managers Guide to an Intergenerational Workforce, and The Innovation Roadmap: A Guide for Nurse Leaders.

Rebecca Love, RN, MSN, ANP is the Managing Director of US Markets for Ryalto International. Rebecca was the first Director of Nurse Innovation & Entrepreneurship in the United States at Northeastern School of Nursing– the first initiative in the Country designed to empower nurses as innovators and entrepreneurs, where she founded the First Nurse Hackathon, which has led to transformational change in the Nursing Profession. Rebecca is an experienced Nurse Entrepreneur, founding HireNurses.com in 2013 which was acquired in 2018. Rebecca is passionate about empowering nurses and creating communities to help nurses innovate, create and collaborate to start businesses to transform healthcare.

Rebecca holds a M.S. in Nursing from Northeastern University, B.A. in International Relations/Spanish from Boston University, and is currently Faculty at Norwich University, sits on the board of NextGen Ventures & the Host Committee for the Massachusetts ACLU. She currently lives in Marblehead Massachusetts with her husband and 3 children.

Brian Klepper, PhD is Principal of Worksite Health Advisors and a nationally prominent health care analyst and commentator. He writes and speaks extensively about the structural dynamics of the US health care cost crisis, primary care clinics, high performance health care and the management of full continuum clinical and financial risk.

Richard is a graduate of Ball State University where he was president of his fraternity and the Student Governing Board. He began his benefit career with Blue Cross Blue Shield and left there after ten years to forge a business in the consulting arena. Richard has specialized in doing business with Indiana public school corporations, public libraries and other public employee groups, and counts a considerable number of those as long-term clients. His community work includes membership on the School Board of Trustees at Brownsburg Community School Corporation and service on a number of other business advisory boards.

Brent T. Feorene is chief operating officer for Canton & Company, a healthcare growth and innovation advisory firm, where he helps organizations transform their businesses through strategy, change management, and performance optimization. He serves as the executive director for AAHCM after being a member of the AAHCM Board of Directors for 10 years and treasurer for 5.

A seasoned healthcare executive with over 25 years of experience, Feorene is nationally recognized as an expert in strategic and management issues across a variety of healthcare settings. He is a passionate advocate for community-based care and widely regarded as a thought leader, sought-after speaker, and publisher on issues affecting the community-based care continuum.

Feorene is vice chair for the Assisted Living/Non-Institutional Subcommittee of the Board of the American Medical Directors Association/Society for Post-Acute and Long-Term Care Medicine and is a preferred consultant for the National Association of Area Agencies on Aging.

Prior to Canton & Company, Feorene was founder and president of Colonnade Healthcare Solutions. He received his master’s in business administration with highest honors from The Weatherhead School of Management of Case Western Reserve University.

Dr. Rajiv Patel is CEO of U.S. Medical Management (USMM), headquartered in Troy, MI. USMM, through its subsidiaries Visiting Physicians (VPA) House Calls and VPA In Home Assessments, Pinnacle Senior Care, Grace/Comfort Hospice and The Home DME, provides value based care, for the sickest 5% of patients, in their homes. Rajiv leads through the values of Respect, Integrity, Teamwork and Excellence. USMM utilizes these values to provide higher quality healthcare and improved patient experiences at a lower cost.

Rajiv spent a large part of his career at St. Louis based SSM Health, joining as an Internal Medicine Physician. He quickly recognized that his passion extended beyond direct patient care. Rajiv held various leadership roles with SSM, including multiple Committee Chair and Board positions. He has served as Vice President - Medical Affairs, Chief Medical Officer and Medical Group Regional President. Through this work, Rajiv has become a champion of process improvement and advocate of lifelong learning.

Rajiv is a member of the American College of Physicians, American Association for Physician Leadership and American College of Healthcare Executives. He has also served his community, working with The Buddy Fund and Mel Carnahan High School of the Future. He currently resides in Birmingham, MI where he and his wife are raising two sons. He spends his free time cooking and reading.

Dr. Soriano is a board-certified general internist and palliative medicine physician who serves as regional chief health officer for Cityblock Health, a company providing team-based, home- and office-based care to medically and socially complex, mostly low-income communities.

Dr. Soriano’s work addressing the social and medical needs of vulnerable populations stems from prior leadership roles at the Mount Sinai Health System, including the Mount Sinai Visiting Doctors Program, Mount Sinai Health Homes, and Mount Sinai St. Luke’s, a hospital serving Manhattan’s Harlem and Morningside Heights neighborhoods.

Dr. Soriano is nationally recognized in the field of home-based primary and palliative care clinical practice, quality, and leadership. President-elect of AAHCM, she was named AAHCM’s House Call Physician of the Year in 2009 and earned the Hastings Center-Cunniff Dixon Physician Award for Excellence in Palliative Medicine in 2012.

Dr. Soriano lives in New York, NY, where she spends most of her free time raising two sons with her husband and her “village” of family and loved ones.

Norman E. Vinn, D.O., a board-certified family practitioner, is the founder and CEO of The Residentialist Group Inc., a management services organization specializing in development and management of Residentialist housecall networks that serve the frail elderly and other access-challenged patients. Dr. Vinn specializes in home-based geriatric medicine. His Residentialist network enhances traditional housecall services with interprofessional team care, and a state-of- the- art integrated technology platform.

Dr. Vinn holds a Bachelor of Arts in English literature from Tulane University, and a D.O. degree from the Philadelphia College of Osteopathic Medicine. He competed his postdoctoral medical training at what is now Beaumont General Hospital in Farmington Hills, Michigan, and later attended the University of Southern California Marshall School of Business, where he obtained a Masters of Business Administration.

Beyond his current leadership activities within the American Academy of Home Care Medicine, Dr. Vinn has had an extensive career in professional association governance and leadership . Dr. Vinn served as the 2013 -14 president of the American Osteopathic Association, and is currently Board Chair of the American Osteopathic Information Association, an AOA-affiliated organization dedicated to advancing technology, practice management, advocacy, and medical informatics . Dr. Vinn resides in San Clemente, California with his wife, Marsha.