Pre-conference Workshops

David A. Shore is a leading authority on innovation and managing change initiatives to gain competitive advantage.  Throughout his career he has worked to combine research, teaching, consulting and writing to build constructive links between theory and practice.

Shore has been on the faculty of Harvard University for more than two decades. He is also Distinguished Professor of Innovation and Change at Tianjin University of Finance and Economics (China) and Adjunct Professor of Organizational Development and Change at the School of Business, University of Monterrey (Mexico).  Shore is a faculty member of The Governance Institute and Executive-in-Residence at Enable East (United Kingdom).  He has held visiting professorships including in Amsterdam, Santiago, and Shanghai and consulted on six continents.  Shore offers executive education seminars and facilitates strategic planning and guided implementation retreats.  He has delivered hundreds of keynote addresses and workshops across multiple industries.

Previously, Shore spent two decades at the Harvard School of Public Health, where he served as associate dean.  He founded and directed the School's flagship programs:  Forces of Change; The Trust Initiative; and the Certificate Program on Launching and Leading Successful Change Initiatives.

He has served on and chaired numerous boards and committees, and currently is a founding member of McKinsey & Company's External Implementation Advisory Board which has a primary focus on operationalizing strategy for transformational change.   He also sits on the Board of Directors of the Marshfield Clinic Health System, as well as several editorial boards.  Among his honors is the Doctorate Fellow from the Academy of Multi-Skills (United Kingdom).  Along with innovation and change, Shore's body of work focuses on creating higher performing organizations including building and rebuilding trust; reimaging and reengineering meetings; and, strategic marketing and branding.

His most recent books include Launching and Leading Successful Change Initiatives in Health Care Organizations: (Jossey-Bass, 2014); Forces of Change:  New Strategies for the Evolving Health Care Marketplace (Jossey-Bass, 2012); and High Stakes:  The Critical Role of Stakeholders in Health Care, with E. Kupferberg (Oxford University Press, 2011).  He has also written a book on trust and edited a second.

Professor Shore has been recognized as a Top Thought Leader in Trust by Trust Across America – Trust Around the World.   He is also a multiple recipient of Harvard's Letter of Commendation for Distinguished Teaching Performance, including in 2017 and 2018; and was chosen to deliver a 2015 and 2016 Harvard Lecture That Lasts (Harvard's version of a TED Talk) and a TEDx Talk. 

Never known to simply :admire the problem," beyond intellectually stimulating, Shore provides executable advice, inspiring leaders and organizations to gain a unique and adaptable competitive advantage.

Dr. Swensen, dedicated to the support of thoughtful leaders who aspire to nurture fulfillment of their staff, is a recognized expert and speaker in the disciplines of leadership and burnout. His work and research show that it is possible to cultivate camaraderie, agency and coherence for high value results.

For three decades he served patients at the Mayo Clinic. As Director for Leadership and Organization Development, he co-led the Professional Burnout Initiative and oversaw the development of 4,100 physicians and 232 key leaders. As Chief Quality Officer, he established the Quality Academy wherein 37,000 colleagues were certified as Fellows during his tenure. As Department Chair, he and his team used their Value Creation System to improve the welfare of both patients and professionals. Dr. Swensen serves as Senior Fellow of the Institute for Healthcare Improvement, where his focus is joy in work. He works as the Leadership Theme Leader for NEJM Catalyst.

A full professor, he was Principal Investigator of two National Institutes of Health grants and has authored two books and 207 articles. He was honored with the Diamond Lifetime Achievement Award, served as the president of two international societies and founded the Big Sky Group. He holds a Masters of Medical Management from Carnegie Mellon University’s Heinz College of Information Systems and Public Policy.

Swensen has been married for 42 years, has two children and has run or cross-country skied 39 marathons.

Alyia Gaskins is the Assistant Director of Networks and Programs/Health at the Center for Community Investment. In this role, she helps communities mobilize land and investment capital to expand access to healthy food, affordable housing, and transit.

Prior to joining CCI, she was a Senior Associate at the National League of Cities, where she helped hundreds of municipalities pass policies to help children grow up healthier and thrive through former First Lady Michelle Obama’s Let’s Move! Cities, Towns, and Counties initiative.

A public health strategist and urban planner, Alyia Gaskins is committed to helping communities create places that promote the physical, social, and economic health of people. Recognized for her creativity and leadership, Alyia was honored as a Next City Vanguard and as one of the Alexandria Chamber of Commerce’s 40 Under 40 honorees. Alyia graduated from Vanderbilt University with a bachelor's degree in medicine, health, and society and earned master’s degrees in public health and urban planning from the University of Pittsburgh and Georgetown University, respectively.

Robin Hacke is Executive Director of the Center for Community Investment (CCI), which is dedicated to overcoming disinvestment and improving opportunity so that everyone has a fair chance to lead a healthy and productive life. Working with cross-sector partnerships, innovative health institutions and local leaders, CCI helps communities unlock the capital they need to become more cohesive, resilient and environmentally sustainable.

CCI, housed at the Lincoln Institute of Land Policy, was incubated during Ms. Hacke’s tenure as a Senior Fellow at The Kresge Foundation. Previously, she served for seven years as Director of Capital Innovation at Living Cities, where she managed capital deployment for the $80 million Integration Initiative and spearheaded creation of the Catalyst Fund. She has served as a Visiting Scholar at the Federal Reserve Bank of San Francisco, a consultant to major foundations and a member of the Steering Committee for the Federal Reserve Bank of Boston’s Working Cities Challenge.

A former venture capitalist and investment banker with more than a decade of community investment experience, Ms. Hacke holds an MBA from Harvard Business School and a BA from Harvard-Radcliffe College. Learn more at www.centerforcommunityinvestment.org.

John Krolicki has been with the UPMC for 11 years. He is currently the Vice President of Facilities and Support Services for UPMC Presbyterian Shadyside and UPMC Children’s Hospital of Pittsburgh. He leads system-wide initiatives and oversees the UPMC Facilities and Engineering Council (Maintenance and Engineering), manages the construction program for UPMC Presbyterian, Shadyside and Children’s Hospitals, and oversees Environmental Services (Housekeeping), and Food and Nutrition Services, which includes 32 hospitals. He also oversees the areas of Environmental Health & Safety (11 hospitals), Energy & Environmental Engineering, and Greening Initiatives. John serves as a Board Member for Junior Achievement of Western Pennsylvania, Wood Street Commons-Pittsburgh, and the Oakland Business Improvement District. He also serves on the UPMC Committee for the Accelerating Investments for Healthy Communities (AIHC) group, a national initiative of the Center for Community Investment.

He has over 30 years of experience and comes to UPMC from the Beaumont Health System in Michigan. John holds a Bachelor of Business Administration from Eastern Michigan University and a Master of Science in Healthcare Administration from Central Michigan University.

John is the National Vice President of Strategy for Community Benefit, Research and Health Policy for Kaiser Permanente. He is responsible for providing leadership in the development and implementation of key strategies to help deliver on Kaiser Permanente’s commitment to improving the health of communities. His focus is to ensure alignment and integration of major priorities and business plans across several functional areas, including care and coverage programs for low income people, partnerships with safety net providers, community health initiatives, environmental stewardship, research, health policy, diversity and international programs.

John has been with Kaiser Permanente for 18 years and has previously been a director in national strategic planning and a management consultant focused on business planning. Prior to Kaiser Permanente, he worked in consulting in health care around issues related to strategy and board governance.

He serves on the Advisory Council for the Association for Community Health Improvement as part of the American Hospital Association, was a Fellow in America’s Health Insurance Plan’s Executive Leadership Program and was named a Diversity MBA Top 100 Under 50 Diverse Executive Leader in 2013. He is a graduate of executive leadership programs at Harvard Business School and the Kellogg School of Management at Northwestern University. John earned a bachelor’s degree in biochemistry from the University of California, San Diego and a master’s in public health from San Diego State University.

Steve Ardire is an artificial intelligence (AI) startup strategic adviser, mentor, and 'force multiplier' who shapes serendipity to connect and illuminate the dots that matter. He specializes in underappreciated startups leveraging relationship capital and personal branding. His work includes business strategy, product market fit, pitch and funding, and business development for smart tactical execution.

Ardire is an active speaker at AI events. His favorite topic is how augmented intelligence will become the future of work. Follow him on Twitter @forcemultsteve.

Melina Padayachy is the founder of Next Curve Global. She is also the author of the Innovator’s Method: Bringing New Ideas To Markets. The Innovator's Method is a model that identifies patterns in how innovators find, develop, commercialize, and scale their ideas. Padayachy aims to bring more predictability in the innovation process. She is also interested in how new technologies create ground breaking products, services and business models.

In the past eight years, Padayachy has worked for a Strategy Consultancy, delivering strategic advice to blue chip companies. She also holds an MSc in Innovation Management and Technology Policy from the University of London.

Timothy Z. Victorella holds a Master Level Degree in Social Work and is a passionate Speaker and leading Authority on Crisis Intervention, Critical Response, and Conflict Resolution. Timothy specializes in deep comprehension of informative narrative response, extensive evaluation, actionable building blocks toward manifesting safety within a crisis, and informative protocol and proper implementation to best support Individuals, Leaders in Business, Health Organizations, Police/Fire and Rescue and Emergency Management Teams. Timothy reveals the key aspects to success utilizing the right support, resources, and tools to compartmentalize and implement these functions toward efficient and professional guidance to achieve high level outcomes and safe informative care during the most critical moments of people’s lives.

Timothy has dedicated his life and career to catapulting people’s lives toward safe passage with a highly effective process to better aid humanity, particularly now in these challenging times ahead. He prides himself on taking a demonstrative look behind the scenes and debunking the myths in trauma informed care and explains stigmatism and its effect worldwide. Timothy is enthusiastic, animated, and a transformative speaker who will alleviate apprehensions. Prepare to embrace a new level of confidence and be open to grasp the new reality that transformation is a manageable outcome.

Timothy’s career extends back to his early years in Emergency Response out in the field within the community. He has worked in Emergency Medicine in Level One Trauma Facilities, Community Crisis Teams, State Mental Health Hospitals, and Psychiatric Stabilization Units and is currently involved with a Psychiatric Crisis Triage Unit which includes being on location to handle Mental Health crisis calls in the greater Providence region in Rhode Island and oversees the State wide Suicide Hotline.

Learn more at timothyvictorella.com

Dr. Bonnie Clipper is the Vice President of Innovation for the American Nurses Association. Prior to joining the ANA, Dr. Clipper has served as a Chief Nursing Officer for Cornerstone Hospital of Austin, the Medical Center of the Rockies, St. David’s Medical Center and RUSH-Oak Park Hospital.

Dr. Clipper completed her Doctor of Nursing Practice at Texas Tech University. She received a Master of Business Administration from Lewis University, a Master of Arts in Health and Human Services Administration from St. Mary’s University and a Bachelor of Science in Nursing from Winona State University. She serves as Clinical Assistant Professor at Texas Tech University Health Sciences Center, El Paso and at University of Texas at Austin.

Dr. Clipper has been practicing for over 30 years, spending the majority of her career in leadership and executive nursing roles transitioning over the past four years to focus on innovation. In addition, she serves on the advisory board for Telehealth and Medicine Today and speaks throughout the country on topics of interest to nursing leaders. Dr. Clipper is a Robert Wood Johnson Executive Nurse Fellow alumna, an ASU/AONE Executive Fellow in Health Innovation Leadership Fellow alumna and a Fellow in the American College of Healthcare Executives. Her research interests include building cultures of innovation, importing the voice of the clinician into the design and development of technology and millennial leadership advancement. She has authored the book The Nurse Managers Guide to an Intergenerational Workforce and was a co-author of The Innovation Roadmap: A Guide for Nurse Leaders. She also has a very active social media presence as @ThoughtleaderRN.

Her superpower is being a super-connector!

Rebecca Love, RN, MSN, ANP is the Managing Director of US Markets for Ryalto International. Rebecca was the first Director of Nurse Innovation & Entrepreneurship in the United States at Northeastern School of Nursing– the first initiative in the Country designed to empower nurses as innovators and entrepreneurs, where she founded the First Nurse Hackathon, which has led to transformational change in the Nursing Profession. Rebecca is an experienced Nurse Entrepreneur, founding HireNurses.com in 2013 which was acquired in 2018. Rebecca is passionate about empowering nurses and creating communities to help nurses innovate, create and collaborate to start businesses to transform healthcare.

Rebecca holds a M.S. in Nursing from Northeastern University, B.A. in International Relations/Spanish from Boston University, and is currently Faculty at Norwich University, sits on the board of NextGen Ventures & the Host Committee for the Massachusetts ACLU. She currently lives in Marblehead Massachusetts with her husband and 3 children.

Brian Klepper, PhD is Principal of Worksite Health Advisors and a nationally prominent health care analyst and commentator. He writes and speaks extensively about the structural dynamics of the US health care cost crisis, primary care clinics, high performance health care and the management of full continuum clinical and financial risk.